Face ID Not Available on Your iPhone or iPad – Here’s How to Fix It
If you’ve recently encountered the dreaded “Face ID not available” error on your iPhone or iPad, you’re not alone. Whether it’s a new problem or something that’s been popping up sporadically, this issue can be pretty frustrating, especially when Face ID is supposed to make unlocking your device a breeze. But don’t worry – there are ways to fix it.
In this guide, I’ll walk you through some quick checks and solutions to get Face ID working again. We’ll also touch on some preventive tips so that you can avoid this problem in the future. Let’s dive in!
Why is Face ID Not Available? Common Causes and Quick Checks
If Face ID is suddenly unavailable on your device, there are a few things that could be causing the issue. Here’s a rundown of the most common culprits:
1. Software Glitches
Sometimes, iOS bugs can temporarily stop Face ID from working. A simple restart or a software update might fix the issue.
2. Camera Obstruction
The TrueDepth camera, which is responsible for scanning your face, could be blocked or dirty. If you’ve recently used your phone in dusty or grimy environments, it’s a good idea to give the camera a quick clean.
3. Settings Misconfiguration
If Face ID settings are misconfigured, it might not work properly. Double-check your settings to ensure everything is set up correctly.
4. Hardware Problems
There could be an issue with the Face ID module or the TrueDepth camera itself. In this case, you may need professional help from Apple Support or a certified repair center.
How to Fix Face ID Not Available on iPhone & iPad (Step-by-Step Guide)
Now that we know some of the causes, let’s dive into how to fix Face ID. Follow this step-by-step guide to get things back on track.
1. Restart Your iPhone or iPad
I know it sounds simple, but restarting your device can solve a surprising number of issues, including Face ID problems. Here’s how to restart your iPhone:
- iPhone X and later: Press and hold the Side button and Volume Up or Down button until the slider appears. Drag the slider, then press and hold the Side button to turn the phone back on.
- iPhone 8 or earlier: Press and hold the Top or Side button until the slider appears. Drag it, and then press the button to turn it back on.
Give Face ID another shot after rebooting.
2. Clean the TrueDepth Camera
If your camera is dirty, Face ID won’t be able to recognize your face properly. Use a soft, lint-free cloth to gently clean the area around the front camera. Don’t press too hard—remember, this is a sensitive component!
3. Check for iOS Updates
Outdated software can also interfere with Face ID. To check if you have the latest version of iOS:
- Open Settings.
- Tap General.
- Tap Software Update.
If there’s an update available, install it, as it might fix any bugs affecting Face ID.
4. Reset Face ID Settings
If Face ID still isn’t working, try resetting the settings. To reset Face ID:
- Go to Settings.
- Tap Face ID & Passcode.
- Tap Reset Face ID.
- Set it up again from scratch.
This can resolve any issues with the facial recognition process.
5. Ensure Face ID Settings Are Configured Correctly
Sometimes Face ID stops working due to misconfigured settings. Here’s how to check:
- Go to Settings > Face ID & Passcode.
- Make sure Face ID is enabled for the apps and functions you want, such as unlocking your phone or making payments.
6. Add an Alternate Appearance
If Face ID isn’t recognizing your face properly (especially after changes like new glasses or a haircut), adding an alternate appearance can help. Go to Settings > Face ID & Passcode > Set Up an Alternate Appearance.
7. Reset All Settings (as a Last Resort)
If all else fails, try resetting all settings on your iPhone. This won’t delete any data, but it will reset Wi-Fi passwords, wallpapers, and other personalized settings. Here’s how:
- Go to Settings > General > Reset.
- Tap Reset All Settings.
This can sometimes solve persistent issues related to Face ID.
8. Update or Repair Hardware (If Necessary)
If you’ve tried everything and Face ID still isn’t working, the issue might be with the hardware, such as the TrueDepth camera or the Face ID module. In this case, it’s best to contact Apple Support or visit an Apple Store for repairs.
Advanced Fixes for Face ID Not Working
If you’re tech-savvy, you might want to try some advanced fixes:
1. Try Using Face ID Without a Mask
If you’re wearing a mask, Face ID may not recognize your face. Try disabling the “Require Attention for Face ID” feature, or use the “Use Face ID with a Mask” feature available in iOS 15.4 and later.
2. Check Face ID Permissions for Third-Party Apps
Some third-party apps might interfere with Face ID. Ensure Face ID is allowed for apps that require it by going to Settings > Face ID & Passcode and checking app permissions.
3. Use an iPhone Passcode Instead
If Face ID is still not working, you can always use your passcode to unlock your iPhone. Just tap the Passcode option on the lock screen.
Preventing Face ID Issues in the Future
Here are some tips to prevent Face ID from malfunctioning in the future:
1. Clean Your iPhone Regularly
Make it a habit to clean your iPhone’s TrueDepth camera. Wipe it down every few weeks to ensure that dust or grime doesn’t obstruct it.
2. Update Your iPhone Frequently
Keep your iPhone updated with the latest version of iOS. This ensures that your device has the latest bug fixes and security updates.
3. Use an Alternate Appearance Option
If your appearance changes frequently (like facial hair or glasses), setting up an alternate appearance can help Face ID recognize you more consistently.
Common FAQs About Face ID Not Available Issues
Why does my iPhone say “Face ID not available”?
This usually happens due to software glitches, camera obstructions, misconfigured settings, or hardware issues. Try restarting your device and checking your camera for any dirt or blockage.
How do I fix Face ID not available after iOS 17 update?
Make sure your iPhone is running the latest iOS version. Sometimes, updating again can fix bugs caused by previous updates. If not, try resetting Face ID or checking for hardware issues.
Can I use Face ID later when it’s cool again?
Face ID typically doesn’t stop working because of temperature changes unless the device is overheating or too cold. If your iPhone is in a temperature-extreme state, wait for it to return to a normal temperature.
How do I set up Face ID when it says “Try again later”?
If you see this message, try restarting your iPhone and checking for any software or hardware issues. If the problem persists, reset Face ID settings or contact Apple Support.
Alternative Ways to Unlock Your iPhone Without Face ID
If Face ID isn’t available, you can still unlock your iPhone using these methods:
1. Use Your Passcode
If Face ID isn’t working, just enter your passcode to unlock your device.
2. Unlock iPhone with Apple Watch (For iPhone X and later)
If you have an Apple Watch, you can use it to unlock your iPhone when Face ID fails. Just enable the “Unlock with Apple Watch” feature in the settings.
3. Use iTunes or Finder to Unlock Your iPhone
If Face ID isn’t working and you need to unlock your device, you can use iTunes (on Windows or macOS Mojave and earlier) or Finder (on macOS Catalina and later) to restore your iPhone.
Conclusion: Get Your Face ID Working Again
Face ID is meant to make your iPhone or iPad easier to unlock, but when it’s not working, it can be a headache. Hopefully, the steps in this guide have helped you fix the issue and get Face ID back up and running. If you’ve tried everything and it’s still not working, don’t hesitate to contact Apple Support.
Got any questions or tips of your own? Feel free to share them in the comments below! If you need more help with iPhone troubleshooting, be sure to check out our other guides.
